Reply to "It was the first time ...(past simple or past perfect)"

First, I was taught to thank whoever helps me, so thank you for your help.

Secondly , when I wrote "complain", it was just to draw your attention.

Thirdly, if you had read this "complain", you might have found out that I thought I had made a mistake or violated one of your rules, so you shouldn't assume that " I treat you as if you were under my beck and call as you mentioned."

*regards 😊

 

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